s
Mairead McGuinness
Commissioner for Financial Services, Financial Stability and the Capital
Markets Union
European Commission
MINISTER FOR INDUSTRY,
BUSINESS AND FINANCIAL
AFFAIRS
MINISTRY OF INDUSTRY,
Dear Commissioner Mairead McGuinness,
Thank you for the opportunity to respond to this consultation on instant
payments, which is an area that provides and enables innovative solutions
across all sectors. The Danish government supports efforts to ensure the
continued development of the European payments market, and we welcome
the Commissions work on the retail payments strategy.
The Danish government welcomes the Commission initiative to explore
ways to further reap the benefits stemming from instant retail payments as
they provide benefits in terms of certainty for completion of the transaction
and convenience for the payee from the immediate receipt of funds.
In our view, it is very important that these possible benefits are based on a
strong level of consumer protection and therefore, this should be a pivotal
aspect going forward. Current established and well-functioning payment
solutions, e.g. card payments, have strong built-in consumer protection el-
ements, such as liability and charge-back regimes. We find it important to
ensure that this high level of consumer protection is also in place for new
payment solutions, including solutions built on instant credit transfers.
Along this line a general issue and a limiting factor on the uptake of such
solutions are that services based on credit transfers (such as payment initi-
ation services) today does not entail the same degree of consumer protec-
tion as the aforementioned example of card payments.
In Denmark, the widespread adoption of electronic payments has to a large
extent been based on strong consumer confidence in the available payment
solutions. Thus, strong consumer protection in new solutions will be an
efficient measure in promoting market-driven uptake of new solutions.
Furthermore, an emphasis should also be placed on the general principle of
technology neutral regulation as it enforces user friendly and price compet-
itive solutions. Experiences from Denmark and the other Nordic countries
show that once the relevant infrastructure is in place, the market is able to
develop new solutions based on instant payments that enjoy wide-spread
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