Valdis Dombrovskis
Executive Vice-President for An Economy that Works for People and
Commissioner for Financial Services, Financial Stability and Capital
Markets Union
European Commission
Dear Executive Vice-President Valdis Dombrovskis
The Danish government welcomes the opportunity to respond to the
European Commission’s consultation on the coming retail payments
strategy. This consultation touches on many very important issues that
merits further discussion in order to fully harness the potential of a truly
European regulatory framework on payment services for the future. This
letter sums up the Danish governments main focus points in regard to the
coming retail payments strategy. Attached you will find the specific replies
to the consultation document.
First and foremost, we find that a guiding principle should be to further
strengthen consumer protection in the payment services markets.
Established and well-functioning payment solutions, especially that relate
to card payments, have a long list of built-in consumer protection elements,
e.g. liability and charge-back regimes. Strong consumer protection has
been instrumental in ensuring the widespread use of digital payment
solutions in Denmark. When addressing the opportunities and challenges
of novel solutions, we therefore find it paramount to ensure that consumer
protection is maintained and where possible further strengthened. The
marked difference in consumer protection when comparing card payments
and credit transfers should also be taken into consideration.
Besides this, we believe that a guiding principle should be to provide a
robust framework for retail markets in order to develop solutions that cater
to the needs of the European citizens. The market has historically been able
to provide a broad spectrum of payment solutions that cater to the various
needs of the users. We would therefore caution against forcing through a
one-size-fits-all solution on the market.
Keeping the aforementioned guiding principles in mind, while also
acknowledging that the retail payments area is technologically highly
specialised, we furthermore suggest that technology neutral regulation
should be another corner stone in the coming strategy. We should avoid
striving towards innovation through regulation, as this may undermine the
market’s ability to innovate on its own and provide the solutions that the
European citizens demand. Technology neutral regulation is in our view
the best way to support innovation.
Additionally, it is important also to keep in mind that different Member
States are at different stages of digitalisation in their respective retail
payments market. For instance, cash takes up a very different proportion
MINISTER FOR INDUSTRY,
BUSINESS AND FINANCIAL
AFFAIRS
MINISTRY OF INDUSTRY,
BUSINESS AND FINANCIAL
AFFAIRS
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