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Global Strategic
U
NHCR’s Global Strategic
Priorities (GSPs) for
2016 and 2017 represent
important areas where the
Office is making concerted
efforts through its operations to
strengthen protection, improve the
quality of life and seek solutions for
refugees and other people of concern.
Intended as a common set of
key priorities and a “blueprint” for
planning in UNHCR operations
worldwide, they target the
achievement of consistent progress
towards meeting international
standards.
The operational GSPs are
firmly established as a core tool to
guide UNHCR and its partners in
developing country-level operational
plans and in prioritizing activities
within budgetary parameters. Each
GSP is linked to an objective and
a specific impact indicator within
UNHCR’s results framework.
A separate set of support and
management GSPs represent
UNHCR’s commitments to
improving its organizational
effectiveness. These include
protection, results-based
management, financial
accountability, emergency response
and humanitarian coordination.
They also guide the work of
headquarters and regional offices in
oversight, policy development and
support for field operations.
PLANNING AND TRACKING
planning. During the year, UNHCR
Representatives in the field and their
teams, together with partners, track
progress and make adjustments. At
Headquarters, the GSP results are an
important “lens” for reviewing and
approving operations plans.
When analysing the operational
GSPs and their impact on the lives
of people of concern, the 22 impact
indicators provide important insight
into their situation and challenges
and the organization’s efforts to
address these. UNHCR’s institutional
commitment is to pursue the 2016-
2017 GSPs as comprehensively as
possible, with both field operations
and headquarters entities shaping
their planning accordingly.
GSPs 2016-2017
people of concern, including IDPs.
Finally the indicators used to measure
progress on solutions have been
revised to provide a more meaningful
and qualitative measurement of
UNHCR’s solutions work. The
support and management GSPs
have been adjusted where necessary
to ensure that they remain relevant
and aligned with the strategies
and orientation of the respective
Headquarters Divisions.
CHALLENGES
The implementation of the 2016-
2017 GSPs will build on the previous
biennium achievements which
have brought tangible differences
to the lives of many refugees and
others of concern. UNHCR’s
focus on the GSPs is continuous.
Each operation reviews its GSP
commitments during the detailed
planning process in October and
November, in consultation with
partners, and ensures that the GSPs
are integrated into implementation
In setting the Global Strategic
Priorities for 2016-2017, the High
Commissioner has affirmed the
overall validity and continued
relevance of the GSPs established for
the 2014-2015 biennium. Following a
broad consultative process, the latter
had been extended to strengthen
coverage of prevention and response
to sexual and gender-based violence;
child protection; the empowerment
of women in leadership structures;
host community support; and self-
reliance. However, participants in
the consultative process had also
emphasized the importance of
maintaining continuity over time
to help assess where UNHCR was
achieving meaningful progress.
Thus, for 2016-2017 only a
few changes to the GSP indicators
have been introduced, based on
recommendations by UNHCR
technical experts who analyse
the GSP process and results. An
additional GSP indicator has been
added to measure progress towards
the eradication of statelessness. The
engagement to promote the issuance
of birth certificates for refugee
children under 12 months of age
has been broadened to apply to all
There are a number of challenges
in ensuring that the organization’s
priorities for the protection and well-
being of people of concern are carried
out across all operations and over a
time period that enables UNHCR and
its partners to analyse progress and the
impact of these efforts.
Efficient coordination and
engagement in partnership with
all concerned parties - displaced
people themselves and their hosting
communities, States, as well as the
Office’s other partners, including
non-governmental organizations, UN
agencies and national organizations
– are required to create an enabling
environment. And in some cases, it
is contingent upon States themselves
to enact the necessary legislation to
permit the changes that will make
such a difference for refugees, IDPs
and stateless people.
The need for UNHCR to remain
adaptable and flexible in the face of
new emergency situations may also
disrupt some ongoing operations and
affect the anticipated programme
implementation including in GSP
areas – both from operational and
financial management perspectives.
Finally, it is clear that the growing
gap between the organization’s
financial requirements and available
funding for humanitarian aid
remains a key constraint which
will undoubtedly affect UNHCR’s
capacity to implement the 2016-2017
priorities. 
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Priorities 2016-2017
O P E R AT I O N A L
IMPACT INDICATOR
ENGAGEMENT *
Favourable protection environment
1.
Ensuring access to territorial
protection and asylum
procedures; protection
against refoulement; and the
adoption of nationality laws
that prevent and/or reduce
statelessness
Extent law consistent with
international standards relating to
refugees
Extent law and policy consistent
with international standards
relating to internal displacement
Extent law and policy consistent
with international standards on
prevention of statelessness
% of stateless people for whom
nationality granted or confirmed
Seek improvements in national law and policy in 80 countries, so
as to be consistent with international standards concerning
refugees and asylum-seekers
Seek improvements in national law and policy in 20 countries, so
as to be consistent with international standards concerning IDPs
Seek improvements in citizenship laws in 41 countries, so as to
be consistent with international standards on the prevention of
statelessness
Seek to increase the percentage of stateless people who acquire or
confirm nationality in 16 situations
Fair protection processes and documentation
2.
Securing birth registration,
profiling and individual
documentation based on
registration
% of children under 12 months
old who have been issued with a
birth certificate by the authorities
% of people of concern registered
on an individual basis
Seek to increase the systematic issuance of birth certificates to
newborn children in 53 situations
Seek to maintain or increase levels of individual registration in 96
refugee situations
Security from violence and exploitation
3.
Reducing protection risks
faced by people of concern,
in particular, discrimination,
sexual and gender-based
violence and specific risks
faced by children
Extent known SGBV survivors
receive appropriate support
Provide and seek improved provision of support to known SGBV
survivors in 91 refugee operations
Provide and seek improved provision of support to known SGBV
survivors in 10 situations where UNHCR is operationally
involved with IDPs
Provide and seek improved provision of support to known SGBV
survivors in 3 returnee situations
Extent community is active in
SGBV prevention and survivor-
centred protection
Seek improved community involvement in SGBV prevention and
protection of survivors in 58 refugee situations
Seek improved community involvement in SGBV prevention and
protection of survivors in 8 situations where UNHCR is
operationally involved with IDPs
Seek improved community involvement in SGBV prevention and
protection of survivors in 4 returnee situations
% of unaccompanied and
separated children for whom a
best interest process has been
initiated or completed
Extent children of concern have
non-discriminatory access to
national child protection and
social services
Seek to maintain or increase the proportion of unaccompanied or
separated refugee children for whom a best interest process has
been completed or initiated in 74 refugee situations
Seek increase in the non-discriminatory access to national child
protection and social services in 37 refugee situations
Seek increase in the non-discriminatory access to national child
protection and social services in 4 situations where UNHCR is
operationally involved with IDPs
Seek increase in the non-discriminatory access to national child
protection and social services in 3 returnee situations
* At time of publication, these
engagements were under review and the
numbers may be subject to adjustment
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O P E R A T I O N A L
IMPACT INDICATOR
ENGAGEMENT *
Basic needs and services
4.
Reducing mortality,
morbidity and malnutrition
through multi-sectoral
interventions
Prevalence of global acute
malnutrition (GAM)
(6-59 months)
Under-5 mortality rate
Seek to maintain UNHCR standards or reduce level of
GAM in 36 situations where refugees live in camps or
settlements
Seek to maintain UNHCR standards or reduce mortality
levels of children under 5 years old in 44 situations where
refugees live in camps or settlements
Seek to maintain or increase the percentage of households
living in adequate dwellings in 48 refugee situations
Seek to maintain or increase the percentage of households
living in adequate dwellings in 15 situations where
UNHCR is operationally involved with IDPs
Seek to maintain or increase the percentage of households
living in adequate dwellings in 7 returnee situations
5.
Meeting international
standards in relation to
shelter, domestic energy,
water, sanitation and
hygiene
% of households living in
adequate dwellings
Average number of litres of
potable water available per
person per day
Seek to maintain or increase the level of water supply in
46 refugee situations
Community empowerment and self-reliance
6.
Promoting active
participation in decision-
making of people of concern
and building coexistence
with hosting communities
% of active female participants
in leadership/management
structures
Seek improved participation of women in leadership/
management structures in 54 refugee situations
Seek improved participation of women in leadership/
management structures in 4 situations where UNHCR is
operationally involved with IDPs
Extent local communities support
continued presence of people of
concern
% of people of concern
(18-59 years) with own
business/self employed for
more than 12 months
% of primary school-aged
children enrolled in primary
education
Seek improvements in relations between people of concern
and local communities in 65 refugee situations
Seek to maintain or increase the percentage of people of
concern who are supported to improve their business/
self-employment opportunities in 38 operations
Seek improved enrolment rate of primary school-aged
children in 96 refugee situations
7.
Promoting human
potential through increased
opportunities for quality
education and livelihoods
support
Durable solutions
8.
Expanding opportunities for
durable solutions for people
of concern, particularly
those in protracted
situations, including through
strengthening the use of
comprehensive approaches
and contributing to
sustainable reintegration,
local settlement and
successful resettlement in
third countries
Extent return has been voluntary,
and in safety and dignity
Support refugees to return voluntarily, and in safety and
dignity, in 42 situations where conditions permit
Extent returnees have same
access to rights as other citizens
Support returnees in 16 situations to reintegrate in a
sustainable manner, with the same access to rights as
other citizens
Support local integration in 42 refugee situations where
conditions permit
Extent social and economic
integration is realized
% of people of concern,
identified in need of resettlement,
submitted for resettlement
Seek to maintain or increase the percentage of people
submitted for resettlement, among those identified in need
of resettlement, thereby supporting solutions in 74
situations
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S U P P O R T
A N D
M A N A G E M E N T
IMPACT INDICATOR
1.
UNHCR’s programmes are carried out in an
environment of sound financial accountability
and adequate oversight
Financial management at UNHCR Headquarters and in the field is
strengthened, and adequate internal control infrastructure is in
place
Accounts are recorded in full compliance with IPSAS, and UNHCR
endeavours to benefit from it to the maximum extent
Global protection and solutions capacity and response is
strengthened through direct operational support and enhanced
monitoring
2.
UNHCR’s operations deliver quality protection
and facilitate solutions to people of concern and
effectively advocate for their rights
Programme implementation is supported by
timely, effective and predictable delivery of
information and telecommunications services
UNHCR makes effective use of and contributes to
improving inter-agency humanitarian coordination
mechanisms
UNHCR’s operational performance on key
programmatic areas is supported to reflect strong
results orientation, and results are monitored and
analysed to inform operational decision-making and
resource allocation
3.
Field operations have access to reliable, fast and secure information
and communications technology networks and tools
4.
Effective coordination and leadership is established for refugee
responses and UNHCR-led clusters at global and operational levels
5.
Operational performance is monitored and analysed with a focus
on results, and support is provided to the field for enhanced results
orientation
UNHCR’s global strategies for public health, settlement and shelter,
livelihoods, and safe access to energy inform operational planning
and implementation of activities in these technical areas
Core relief items are stocked to provide emergency assistance for
up to 600,000 people
Relief items are dispatched within 48 hours
Active standby capacity (including through standby rosters), with
appropriate leadership, coordination experience and protection
training, is available for deployment within 72 hours of declaration
of emergency. Community-based approach is promoted to support
accountability to people of concern.
A qualified security workforce is maintained and security staff are
deployed to emergencies
Overall gender balance is achieved
Staff members meet their learning needs
Assignments are made in an efficient and timely manner
Compliance is achieved in respect of performance reporting
Staff are committed and satisfied with their work
Resource mobilization strategies are enhanced to increase funding
towards UNHCR's budget from public and private sources
Partnerships with member States of the Executive Committee, UN
agencies, NGOs and the humanitarian system are enhanced
Strategic external communication is strengthened through targeted
multimedia campaigns and timely public updates
Information on operations is made accessible to external
stakeholders in a transparent manner
6.
UNHCR effectively prepares for and responds
to emergencies
7.
UNHCR has a diverse and gender-balanced
workforce, which performs effectively
8.
UNHCR mobilizes political, financial and
operational support from public and private
sectors through effective strategic partnerships,
multimedia communication, targeted campaigns
and fundraising strategies
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